Policies - SkinXpert.com

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Policies

Dear Customers, by ordering from SkinXpert.com means that you have read and agreed to our policies listed below. If anything is not clear feel free to contact our customer service representative.

SkinXpert.com Skin Care Store

Address: #3-5420 Dundee St.
Vancouver, BC
V5R 5Y7
Canada

E-mail: contact{at}skinxpert{dot}com

If you'll be asked to pay any additional expenses or duties (different than your shopping cart total), simply send us back a receipt within 30 days and we will credit that amount from your account.

Prices: All prices listed at SkinXpert.com Skin Care Store are in United States Dollars Currency.

Shipping: All products available at SkinXpert.com are shipped to all continents listed below with the same flat shipping rate. SkinXpert.com charges $6.50 for shipping, no matter how big is your order. All packages are send via Canadian Federal Post. There is no handling or packaging fee. Shipping time may vary accordingly to your location:

* United States: 7-8 business working days (excluding weekends)
* Canada: 4-5 business working days (excluding weekends)
* Europe: 8-10 business working days (excluding weekends)
* Australia: 10-14 business working days (excluding weekends)
* Asia: 12-14 business working days (excluding weekends)

Taxes: There is 7% applicable tax to Canadian orders plus 6% GST for British Columbia residents only.

Return, Exchange: SkinXpert.com accepts all returns and exchanges only if:

* You have claimed a return within 30 days from the purchase date
* Returned merchandise is unused, unopened in original package
* You are responsible to cover shipping back expenses

Payment: SkinXpert.com accepts following methods of payment:

* Credit Card: Visa, Mastercard
* Paypal
* Wire Transfer
* Money Order/Certified Check

Security: All orders made at SkinXpert.com are secured using 128 bit encrypted shopping cart. At SkinXpert.com we respect your business, you can be sure that your payment, personal information are confidential and will not be used in any other purpose. SkinXpert.com is a trusted company and will do our best to make shopping with us as smooth as possible.